I have had wonderful experiences at HGreg Nissan Kendall. Starting with my sales representative Julius Gonzalez my experience was very positive. The car needed a few minor things done and Lucy (who handles service on newly purchased vehicles) was wonderful and very helpful. I also dealt with Service Advisor Paul Barr who was extremely dedicated to getting things done quickly and efficiently. Last but not definitely not least Service Director Julio Rodriguez is extremely dedicated to customer service and he is a wonderful credit to HGreg Nissan. I highly recommend this dealership both for purchasing a vehicle as well as for service.

I really like my nissan. I've always liked Nissan brand vehicles. Hgregg is a good dealership they are friendly and they try and work out the best deal for you. You should go and purchase your next vehicle from them.

Super ,desde la compra hasta el servicio, quiero reconocer la profesionalidad de el agente de servicio julio gonzales y su manager julio Rodriguez los cuales ambos me guiaron y me asesoraron durante y después de mi compra por lo que les otorgó 10+,en profesionalidad y costumer and service.aconsejo el deeler nissan a todos aquellos que necesiten optar por un behiculo. (Translated by Google) Super, from the purchase to the service, I want to recognize the professionalism of the service agent Julio Gonzales and his manager Julio Rodriguez, who both guided and advised me during and after my purchase, which is why I gave them 10+, in professionalism and costumer and service. I recommend the Nissan deeler to all those who need to opt for a vehicle.

Kahmari was absolutely amazing!! I was very impressed with the knowledge he was able to provide to me that's all the issue I was having with my vehicle. Nissan should be proud to have an employee.As amazing as he is.

Great Service! Got my oil change done in 30 mins!!! Overall a great experience and pleasant staff. My advisor answered all of my questions and gave me a good understanding of the services I paid for. Happy customer🙋‍♂️

This was our third car with Nissan in general, 2nd with HGreg. Started to have problems the car dropping in neutral while driving at any speeds. Proceeded with the lemon law and HGreg decided to ground the car and return back to Nissan. While i kept paying for the car. Unfortunately the State's Lemon Law can't find a resolution since I currently don't have possession of the car. HGreg GM knew what he was doing by getting rid of the car.

Great deLer for parts and service, easy to deal with.

I recently had an incredibly disappointing experience with HGreg Nissan Kendall, located at 17305 S Dixie Hwy, Palmetto Bay, FL 33157. My transaction, which began on December 30, 2024, was handled with repeated delays, miscommunication, and a complete lack of professionalism. I purchased a 2020 Subaru Legacy (VIN: 4S4BTANC9L3260050) and completed all necessary paperwork, including financing through my credit union. As part of the deal, my trade-in was sold, and the loan was paid off. However, the dealership failed to deliver the vehicle in a timely manner, continuously pushing the delivery date with vague assurances that it would be ready “next week.” After nearly two months of waiting, I received a sudden call from Haddi, the General Sales Manager, on February 7, 2025, informing me that the vehicle could not be repaired and that they would need to unwind the deal. While frustrating, I was at least relieved that they had agreed to issue a refund. Unfortunately, that relief was short-lived, as they have since delayed and failed to process my refund. Despite numerous follow-ups and even sending a formal demand letter on February 12, 2025, I have yet to receive any portion of my refund or a clear timeline for resolution. Instead, I have been met with more delays, as the dealership has stated that processing my refund could take anywhere from two weeks to a month. In the meantime, I am still responsible for an active loan with my credit union that should have been closed once the refund was issued. This experience has been nothing short of a nightmare. The lack of transparency, accountability, and urgency from HGreg Nissan Kendall has caused significant financial hardship and frustration. A reputable dealership should stand by its commitments, especially when a customer’s finances are at stake. I strongly urge anyone considering a purchase from HGreg Nissan Kendall to proceed with extreme caution. Based on my experience, their promises cannot be trusted, and their customer service is severely lacking.

El dealer tiene muy buen servicio. Me atendió Pedro Pagan muy profesional me explico todo lo q necesitaba mi carro detalladamente y con muy buen trato y amabilidad. (Translated by Google) The dealer has very good service. Pedro Pagan assisted me very professionally, he explained everything my car needed in detail and with very good treatment and kindness.

Excellent services and attention

Paul was wonderful anytime I come to the dealership I get greeted immediately and my car goes in

Excellent customer service, especially with Adriana Caicedo. She made my transition easy and simple. The financing department is accommodating.